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   ocr: From the Desk of Susan Smith Inc. page1 1of1 Pack, dec atc che. SAPATY finalncials yfinancialsfor1996 for last Veat, Call mhC 4 VOH have AHY 4 HCStiOns o 4 VOH: Held clatpication. -Susat Revenues 82.72 Expenses accountr management 4.00 channelmanagement 4.00 delivery service 4.00 customization 4.00 marketresearch 1.00 costof goods sold 46.19 order processing expenses 1.87 fixed costs 10.00 total expenses 75.06 Profit 7.66 Note: All figures are in $ millions